As we see, the medical industry is changing and evolving more rapidly than before. As a physician, you have to find new ways to grow your practices.
Data published on Grandviewresearch.com, the global hospital outsourcing market size was valued at USD 270.9 billion in 2019 and is expected to expand at a compound annual growth rate (CAGR) of 10.4% from 2020 to 2027.
With the growing healthcare system, the load is also increasing on doctors daily. We know that doctors are very busy professionals and have to deal with patients, but nowadays, doctors spend 30% of their day on the computer doing non-essential work.
This trouble can be solved by hiring a Virtual Medical assistant. Even if you have a small clinic and may not afford full-time virtual medical assistant services, you can outsource medical process services part-time or at your convenience.
To know more about the Virtual Medical Assistant, keep reading!
What is a Virtual Medical Assistant?
In short, a virtual medical assistant is an administrator who performs their medical duties remotely instead of being present in your office.
Depending on the skill set you choose to hire, your VA can provide a wide range of customer service and medical services.
What Does a Medical Virtual Assistant Do?
Virtual medical assistants are experts who help healthcare professionals with day-to-day tasks. Here we mentioned a few tasks that you can assign to your medical VA –
- Taking phone calls
- Managing appointments
- Social media management
- Back office support
- Inbox management
- Invoicing and billing
- Insurance verification
How to Find A Virtual Assistant Healthcare Expert?
You can find Virtual Assistants anywhere! Several online platforms have a vast pool of skilled professional healthcare virtual assistants to choose from.
Virtual Assistant Agency
If you don’t know where to start, you have the option of outsourcing this task to medical virtual assistant services like Invedus Outsourcing, 24*7 VA, etc. They will find your perfect match within your budget and may also provide a replacement if you don’t like your VA.
Freelance Virtual Assistant
If you don’t want to hire through an agency, you can also directly hire individual VAs from various sites like Upwork, Indeed, Linkedin, etc.
You need to post your job requirements online and have the candidates send over their CVs.
Benefits of Hiring a Virtual Medical Assistant
Your reputation is built on hard work, but your success is not limited to your skills. Generally, your staff is the one who has first contact with your patient and maintains constant communication with them.
Let’s see how a medical virtual assistant hiring can benefit your business.
1. More Time For Patients
Today, many doctors cannot fully concentrate on their patients because most of their time is spent doing administrative work.
So it would help if you took off your workload. This will help you to spend more time with your patients.
2. Save Your Team’s Time
When you find your team is busy with tedious, repetitive tasks, it’s time to hire a VMA. Your Virtual medical Assistant will handle such tasks and free your team to focus on essential tasks.
3. Pay Per Use
You can hire a full-time or part-time VA according to your needs. You have to pay only for the work you want them to do.
4. No Office Setup Required
Unlike in-house workers, you don’t have to provide an office to your VA. Because they work from their home offices, so you can save your money by hiring a medical VA.
5. No Extra Expenses
No additional benefits are given to VA like pension and health insurance. They just get paid for the work they do, with no extra expenses.
6. A Boon For New Clinics
As compared to in-house employees, a VA is more affordable. The overall cost of hiring a virtual medical assistant is much cheaper than a full-time assistant who works in your office. If you have recently opened a clinic, your budget may not allow you to hire a full-time assistant, so hire a trained VA who will offer you services and support your new clinic.
7. 24*7 Availability
Your remote VA will be available to assist you 24*7. As a medical professional, you will need someone who will help you with your work all day long.
You will be calmer to know that your VA will notify you in the case of emergencies.
8. Improved Service Quality
The tasks of a Virtual medical Assistant are to attend phone calls, reply to emails, schedule your appointments, attend to your patients, etc. This will increase the quality of the services and increase customer satisfaction.
9. A Trained Professional
VAs are skilled enough to handle your work; you have to check their references and background and years of work experience before hiring. So you can sit back and be calm that your clinic is in the right hands.
10. Improved Patient Experience
Your clinic is overcrowded most of the time, so patients feel uncomfortable and cannot speak up openly about their problems in the presence of others.
If you have virtual assistant healthcare in your clinic, they will have one-on-one conversations with your patients. This will help you to improve the patient’s experience.
11. Personal Medical Advice
Virtual Assistant healthcare is trained in the medical background to advise the patients on what pills to take. And can also assist when someone takes the wrong medicines.
12. No Workplace Gossip
When you hire an in-house assistant, there is a higher chance of gossiping. But in clinics, it is essential to be a productive silent environment so that your patients would not be disturbed. If you hire a VA, you can eliminate endless gossip and clinic politics.
13. Higher Accountability
In the case of full-time office workers, accountability is sometimes compromised; many employees blame others for their mistakes. But this will be avoided if you hire a VA.
14. Greater Flexibility
Virtual medical assistants are skilled in handling phone calls, managing email, bill payment, etc. They are also trained to handle every situation. Their schedule can be modeled according to your needs.
So hire a VA today!
15. Specialized Task Assistance
Your virtual medical assistant will help you with specialized tasks like attending phone calls, scheduling appointments, preparing medical invoices, managing all your data, and much more!
16. Take Care of Your Health Too
Most doctors lose track of their health while taking care of others. But rest is essential for your body and mind, but when you sit and relax, thousands of work-related things are flashing before your eyes. So by taking virtual medical assistant services, you can transfer your workload to them.
Does a Healthcare Virtual Assistant Need a Medical Background?
It’s common for a virtual medical assistant to have a background in healthcare. Registered nurses, medical assistants, and medical billing and coding specialists can work as VAs. Other medical virtual assistants have acquired healthcare skills and now specialize in supporting medical professionals.
Cost of Hiring a Medical Virtual Assistant
All said and done, VAs charge anywhere from $2 to $60 per hour. Sometimes even more. But the sweet spot is generally between $5 and $20 per hour for essential virtual assistant services for medical practice and $40-$75 per hour for higher-level marketing or financial tasks.
Hiring a virtual medical assistant doesn’t require much effort. All you need to do is contact Invedus and tell us your requirements; we will provide you with the perfect virtual medical assistant according to your need. Hiring a Virtual Assistant from Invedus is very easy, and you will get quality services at lower prices.