Get To Know What’s Real, What’s Not, And Where To Apply Remotely
What People Think vs. What’s True?
Searches for terms like “American Express virtual assistant jobs” are surging, and it’s easy to see why. The idea of working remotely for a prestigious brand like AmEx, in a virtual assistant capacity, sounds like the dream: work from home, flexible hours, great pay, and a reputable name on your resume.
That dream is even more amplified by blogs and social media posts promising you can land “American Express virtual jobs from home” with minimal experience. However, what’s the actual reality behind these trending roles?
Here’s the honest answer: American Express does offer remote and virtual roles, but they’re not always what people imagine. Most are specialized, often mid-to-senior-level roles with defined responsibilities, and while they aren’t the casual “virtual assistant” jobs that flood job boards, there are still promising opportunities for those with the right background.
As an outsourcing company that has provided companies with remote talent, in this blog we will explain what’s real, what’s not, and where job seekers can find genuine virtual work opportunities with American Express or with companies like it!
The Myth of the Entry-Level AmEx Virtual Assistant

A quick search for “Amex virtual assistant job” might give the impression that American Express hires entry-level virtual assistants in bulk. Basically, roles that resemble basic admin work or call answering are often portrayed as perfect for high school grads or people looking for their first remote gig.
That perception is misleading.
In reality, American Express doesn’t offer generic VA jobs the way outsourcing marketplaces or virtual staffing platforms do. There are no large-scale openings for generalist, task-based assistants. Most remote jobs at AmEx fall under areas like product development, marketing, or client success, i.e., the kind of roles where you’re expected to bring industry experience and take ownership, not just assist.
These are jobs that require relevant experience, technical proficiency, and business-level communication. Whether the job title includes “assistant” or not, the function usually involves high-touch support, analytics, or stakeholder coordination, not calendar management or basic data entry.
So if you’re expecting a low-barrier “type-from-home” job at AmEx, it’s time to recalibrate. The opportunities are still there, but they require a very different skillset than the myth suggests.
Continue Your Research: What Does a Virtual Assistant Do? Services, Skills, Tasks & Costs Explained
What Does AmEx Corporate Actually Offer Remotely?
So what do American Express virtual jobs really look like?
If you browse their official careers portal, you won’t find rows of basic virtual assistant listings.

What you’ll see instead are roles like Client Manager – B2B Payments, Product Analyst – Digital Solutions, Senior Manager – Risk & Compliance, or Marketing Strategy Lead. These are career-track positions with clear deliverables, ownership over projects, and cross-functional collaboration.
In short: these are not “VA jobs” the way most people understand them. They’re not task-based or entry-level. They’re professional roles that just happen to be remote, often full-time, salaried, and embedded within a larger team structure.
You’ll need real experience to land most of these jobs; think consulting, finance, or product work. Even roles with broad titles like “Business Development Manager” or “Account Strategist” often mean owning targets, building reports, and answering directly to senior teams.
So yes, AmEx does offer virtual jobs. Still, they’re designed for seasoned professionals, not side hustlers scrolling job boards for casual WFH gigs.
Amex Global Business Travel (GBT) Is Where the Real Virtual Support Jobs Live
If you’ve been searching for titles like “American Express remote jobs virtual chat professional,” you’re probably not looking at the main AmEx careers portal, but rather at American Express Global Business Travel (GBT).
GBT is a separate entity (formerly part of AmEx, now independently run with AmEx still holding a stake), and it’s the actual source of remote-first support roles, notably in customer service, travel planning, and virtual coordination.
Here are just a few real, recent listings from Amex GBT’s remote job board:
- Travel Consultant – Remote VIP
- Entertainment Travel Counselor (Sabre)
- Virtual Customer Care Professional
- Event Coordinator – Pharma or German Market
- Meeting Planner – Life Sciences
Salaries typically range from $17/hour to over $90,000/year, depending on location and seniority. These roles often come with full benefits like parental leave, health insurance, retirement plans, and remote flexibility across global time zones.
You can apply directly through their site:
- Go to amexglobalbusinesstravel.com
- Click on Careers, and filter for “Remote.”
- Unlike the broader AmEx roles, these jobs are support-focused but still require strong communication skills, time zone flexibility, and client-handling experience.
So if your idea of a virtual AmEx job includes customer interaction, travel booking, or event planning, GBT is where you should actually be looking.
Amex Corporate vs. Amex Global Business Travel (GBT)
Feature / Category | Amex Corporate | Amex Global Business Travel (GBT) |
---|---|---|
Employer Entity | American Express | American Express Global Business Travel (separate brand) |
Type of Roles | Strategy, Product, Risk, Marketing, Client Management | Customer Support, Travel Consulting, Event Coordination |
Remote Role Availability | Limited, often hybrid | Strong remote presence across time zones |
Typical Titles | B2B Client Manager, Product Analyst, Risk Analyst | Travel Consultant, Virtual Customer Care Professional |
Seniority Level | Mid to senior, requires specialization | Entry to mid, strong client-facing skills required |
Work Nature | Analytical, strategic, internal-facing | Customer-facing, booking, scheduling, live chat |
Pay Range | $70,000 – $150,000+ | $17/hr – $90,000/year depending on role |
Hiring Focus | Corporate experience, KPIs, business impact | Client communication, travel tools (e.g., Sabre), uptime |
Misconception | Often confused as admin/VA jobs | Often mistaken as the main AmEx |
Application Portal | careers.americanexpress.com | amexglobalbusinesstravel.com/careers |

Live Example of Virtual Assistant-Like Roles at Amex GBT
While Amex’s corporate jobs lean toward strategy and leadership, Amex Global Business Travel (GBT) offers roles that come much closer to what job seekers picture when they search for “Amex virtual assistant remote job.”

Here are some real examples:
Job Title | Remote | Salary Range | Why It’s VA-Adjacent |
---|---|---|---|
Travel Consultant – Remote VIP | ✓ | $20–$35/ hour | Supports high-tier clients, handles itineraries and bookings |
Entertainment Travel Counselor (Sabre) | ✓ | $17–$29/ hour | Focuses on specialized client support using Sabre tools |
Meeting Planner – Pharma | ✓ | $46K–$93K/ year | Coordinates events and logistics, client-facing planning |
Sourcing Sales Executive | ✓ | $12–$18/ hour | Administrative and outreach-heavy sales support |
Event Coordinator (German-speaking) | ✓ | Not listed | Works cross-border on scheduling, admin, and internal docs |
Senior Accountant – GPS Controllership | ✓ | Not listed | More specialized, but often remote with report coordination |
These aren’t generic admin jobs, but they’re the closest match to true remote support roles within the Amex ecosystem. Most require great communication, multitasking, and digital tool proficiency, but not necessarily a college degree.
You’ll find these roles listed either on Amex GBT’s LinkedIn page or via their careers portal. Keep in mind that many are globally remote, with benefits like parental leave, insurance, and growth support.
What Are The Skills & Experience Required for These Roles?
Despite sounding like simple assistant jobs, most openings under the “American Express virtual customer care” umbrella demand a real mix of communication skill, technical know-how, and service-level experience.
Here’s what recruiters are really looking for:
- Excellent virtual communication: Whether via phone, video, or live chat, you’ll need to engage clearly and professionally across time zones.
- Familiarity with tools: Sabre, GDS, or CRM systems, particularly for travel consultant or customer care roles.
- Remote customer support skills: Managing tickets, multitasking in a home-office setting, and keeping service metrics high.
- Coordination abilities: In roles like event planning or business travel support, organization and detail tracking are essential.
- Availability for rotating shifts: Some roles include late or weekend hours, notably those serving global clients.
These jobs are remote but not entry-level. They suit applicants who’ve worked in hospitality, corporate travel, customer service, or events and who can work with fast-paced virtual environments confidently.
This blend of chat support, remote flexibility, and specialized systems is what sets Amex GBT’s customer care positions apart from typical call center gigs.
Relevant Reading: Best Virtual Assistant Companies in the USA 2025
How to Apply to Real American Express Virtual Jobs?
If you’re serious about landing a remote role at American Express or its Global Business Travel division, skip the viral job boards and head straight to the source.
Where to Look:
This is AmEx’s main job portal. You’ll find listings under departments like Product, Marketing, Risk, and Client Management. Use filters like “remote” or “virtual” to find location-flexible roles.
This is where customer-facing roles like Travel Consultant or Virtual Customer Care Professional are posted. These are the closest matches if you’re searching to apply for American Express virtual assistant jobs.
What You’ll Need:
- A clean, results-focused resume tailored to the job description
- Comfort with online assessments or scenario-based screenings
- A professional home setup, especially for chat- or call-based roles
Even if the job sounds assistant-like, don’t treat it casually. These roles demand polish, accuracy, and initiative, and the hiring process reflects that.
Before you click “Apply,” do explore the different departments that match your background. Whether you’re applying for a strategy role or a service position, it pays to treat careers with American Express like the serious corporate opportunity it is.
Caution: LinkedIn and Indeed offer useful filters to surface legitimate remote roles; just be cautious on other platforms that may mislabel jobs to drive clicks.
Yes, There Are Remote Jobs at AmEx, But Not the Ones You Think!

If you’ve been searching for virtual careers American Express offers, you’re not wrong to think they exist, but chances are, they’re not what you imagined. The company doesn’t hire casual VAs or entry-level admin staff to work from home answering emails.
What they do offer are two solid pathways:
- AmEx Corporate: Home to remote roles like client managers, risk analysts, and product owners, usually for professionals with experience in consulting, tech, marketing, or operations.
- AmEx Global Business Travel (GBT): It is where you’ll actually find remote jobs that feel close to what people picture, things like travel consultants, virtual support reps, or event planners. If you’ve got experience in hospitality or customer service (especially with tools like Sabre), this is where to look.
If you’re qualified, apply directly through the official portals. If you’re still building experience, consider freelance marketplaces or outsourcing companies that offer full-time remote placements as a stepping stone.
Remote work at AmEx is real; it’s just more structured, competitive, and professional than the internet often makes it seem.
FAQs About AmEx Remote & Virtual Roles
How much do American Express virtual assistants make?
Most roles that resemble a virtual assistant for American Express fall under Global Business Travel (GBT). These jobs pay anywhere from $17/hour to $93K/year, depending on experience and role type, such as travel planning, event coordination, or chat support. Compensation also includes full benefits in most remote positions.
What does an AmEx virtual assistant do?
An Amex virtual assistant job isn’t your typical entry-level admin gig. These roles usually involve client support, itinerary management, or handling travel platforms like Sabre. You may work in customer-facing chat, event logistics, or scheduling for VIP clients, but always as a skilled support professional, not a generalist.
Is AmEx Virtual Assistant legit?
Yes, but with a caveat. While American Express virtual assistant jobs exist through GBT, the company doesn’t hire generic admin VAs as many assume. These are structured, professional roles in customer service or travel support. Always apply through official channels to avoid misleading job listings elsewhere; not every search result is accurate.
Is Amex providing work from home?
Yes, American Express does offer remote roles, but they’re usually specialized positions in client management, product strategy, or customer care. Most American Express jobs work from home are found through their corporate portal or Amex Global Business Travel, where remote flexibility is clearly defined per role.
Is it hard to get a job at American Express?
Landing a role at AmEx is competitive. Most openings require strong experience, clear communication skills, and a tailored application. Multi-stage interviews are common. Still, careers with American Express span roles from client strategy to virtual customer care, making persistence and preparation key if you’re applying remotely.