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Outsourcing started its successful journey in 1990s with the advent of Business Process Outsourcing when the manufacturing giants like Coca Cola commenced outsourcing bulky subdivision of their supply chain, followed by British Airways, American Express, Swissair and GE.
Are you looking to hire sales and customer executives for your voice, chat, email or hybrid processes? If so, you have come to the right place. We understand that finding the right people for the job can be challenging. That’s why we are here to help you find the perfect candidates for your team.
India is an excellent source of English-speaking talent that can help you grow your sales and customer support operations. With the right training and guidance, our professionals can provide exceptional customer service and sales support to your customers while also helping you save on costs.
Our team of experts will work with you to identify the best sales and customer executives for your specific needs. We will take into account your company's goals, objectives and budget when making our recommendations. Whether it’s for voice, chat, email or hybrid processes – we can help you find qualified candidates who are ready to hit the ground running
Customer Care Executives (CCEs)
Voice process experts handle complaints, support-related calls, information inquiries, and requests from customers over the phone. The problems and concerns faced by customers are addressed by experts through inbound calls. Outbound calls are also attempted to customers on your behalf, which pertains to telemarketing, promotions, sales, verification services, etc.
Our vibrant customer care team is ready to answer all your questions and provide you with top-notch customer satisfaction through our exclusive Chat Process. Our employees are highly skilled, trained, and suited to work in day or night shifts as required. They are always available to assist you and your customers!
Customer Care Executives play a crucial role in the success of any business as they are the first point of contact for customers and serve as the face of the company. With email being one of the most popular channels for customer service, it is important to provide quick and helpful responses via emails with accurate information, while also ensuring that all emails are personalized and tailored to each customer’s needs
Hybrid Customer Care Executives are responsible for providing customer service through a combination of voice and non-voice processes. They efficiently attend to both incoming and outgoing calls and are available 24/7 to provide the best possible customer service, answering calls and quickly resolving customer requests via the most convenient medium (text, chat, or call).
Gerrard Cartwright
CEO of Sopra IT Mississippi, US
"Awesome"
My e-commerce company was given a lifeline when my team with Invedus managed to increase sales traffic on my website from 20% to 70% in a very short period of time.
Bryan Verdi
CEO of Aim OUS Montana, US
"Great flexibility"
I have hired a full-time virtual assistant from Invedus. And my employee is great, he is very skilled and flexible. It works 4 times cheaper than hiring an assistant in the United States.
Alex Gelb
Operations Director of Esar Solutions, US
"Super support!"
Invedus helped me maximize my business’ productivity & minimize my operational costs by sourcing the best possible skilled IT support staff. Generating an overall saving of $60000/year.
Cordilia Banks
CEO of Code Inc London, UK
"Experienced employees"
Invedus helped me at a time when I was losing faith in outsourcing having used unreliable Freelancers. Invedus is committed to providing experienced & reliable employees at a very low cost.
Using our unique virtual employee business model, you pay no overhead costs.
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