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Influence your sales and customer support operations with the English- peaking talent pool of India
Outsourcing started its successful journey in 1990s with the advent of Business Process Outsourcing when the manufacturing giants like Coca Cola commenced outsourcing bulky subdivision of their supply chain, followed by British Airways, American Express, Swissair and GE.
With 70% revenue from BPO industry generating form contact centers, India handles 56% of the world’s BPO. Indian BPO centers provide inbound and outbound call center services on a 24×7 basis and deal with customer queries and resolve issues through phone calls, e-mails, and chats. Not only this, the manpower here indulged in BPOs have the capabilities to provide services for installing, running, maintaining, and troubleshooting computer hardware, software, and peripherals.
Last 15 years have witnessed rapid growth of BPO sector expanding it verticals, geographical reach, and attracting new customers. This development has made India capable to be most favored global outsourcing destination. NASSCOM in its research has revealed that owing to the unique geographic location, 24×7 services, quality orientation, and investor-friendly tax environment, India has become most popular destination for BPO industry. In spite of advent of BPO-friendly locations like Philippines and China, India manages to maintain its top position.
Recruit these Business Process Outsourcing Expert from Us
Customer Care Executives (CCEs)
Testimonials and Client Advocacy
Saved over $100k/ yr
Having saved over $100k/ yr with Invedus I was able to hire extra developers and customer support staff and rapidly expanded my business, they managed absolutely everything and leave you to focus on revenue generation and productivity.
Experienced,dependable employees
Invedus helped me at a time when I was losing faith in outsourcing having used unreliable Freelancers. Invedus is committed providing experienced,dependable employees and managing them to ensure my project was dealt with efficiently at a very low cost.
Thank you, Invedus!
Invedus manages my entire App Development and sales support, all my employees are highly trained and required little to no training. With the flexibility of scaling up and down rapidly my business has been reinvigorated.
"Super support!"
Invedus helped me maximize my business productivity and minimize my operational costs by sourcing the best possible skilled IT Support staff. Generating overall saving of $60000/year.
"Awesome"
My e-commerce company was given a lifeline,when my team with Invedus managed to increase sales traffic on my website from 20% to 70% in a very short period of time.
"Great flexibility."
I hired a full-time virtual assistant from Invedus,my employee is extremely skilled and it works out 4 times cheaper than hiring in the us.
