Efficient Outsourcing – How to hire and manage remote employees
Thanks to Technological advancements, outsourcing is no longer a strategy exclusive to big corporations. Hiring remote employees is now cherished by small businesses and entrepreneurs alike as it comes with amazing benefits such as profitability, scalability and quick turnaround time.
In this article we’ll share our extensive expertise on how to manage remote employees and help our readers maximize their outsourcing potential.
Limitless scope of outsourcing services has now made this the preferred choice of businesses when hiring an employee. Virtual Assistant, IT Development, 3D modelling and even Medical processes are now being outsourced, all thanks to a global pool of talent available at the click of a button.
Finding the right outsourcing model
With a wide array of options available in the market, it is extremely important to understand which outsourcing model works best. The big question is how to hire remote employees?
Research suggests that businesses that choose to hire dedicated remote employees over a freelancer benefit greatly when it comes to productivity, Quality and timely completion of objectives.
Freelancers take on multiple projects at once and are usually motivated by capital gains which evidently affects both the quality and punctuality.
Using key metrics such as cost, data security, market reputation and quality of candidates to compare different outsourcing businesses, you can minimise the risks involved and almost certainly find a service best tailored to your business requirements.
How to hire the right remote employee
With free services such as Invedus Outsourcing, hiring virtual employees has never been easier. Simply send your requirements using a query form and start interviewing hundreds of suitable candidates in as little as 7 days without spending a single dime.
Criteria for selecting the right employee should always include manageable working hours and an acceptable level of communication skills along with the job specific skill set, this ensures a fail-safe against any loss of work efficiency due to the language barrier and time difference across geographical boundaries.
Training an efficient virtual employee is extremely easy and requires minimum to no effort at all, companies such as Invedus Outsourcing provide all the necessary facilities such as Video conferencing, direct international phone line and computer monitoring software.
Using these provisions effectively you can monitor learner engagement and dedicate some time towards personalised one-to-one training sessions, these sessions allow the employee to ask questions and discuss ideas freely.
It is also extremely important that your virtual employees are introduced to the key members of their team during the training period, as it helps them develop a positive relation with their colleagues and enhances their knowledge of the company culture and values.
Managing effective communication with a remote employee
Collaboration and Engagement are the two-key metrics of efficient communication when it comes to one and/or a team of remote employees. Due to cost constraints, freelancers are usually ill equipped, they lack the required infrastructure and modern channels of communications such as video conferencing, direct international phonelines, live computer monitoring etc. This is where having a dedicated team of remote employees pays off, they work from a managed office and have access to meeting rooms, direct phone lines, monitoring tools, team management tools such as Slack to name a few.
Read Also: The Benefit of IT Outsourcing to India
Working from a managed office also comes with benefits such as minimum risks of interruption (compared to freelancer working from home), power back up for seamlessly continuous communication channels, Project managers and Team leads for monitoring engagement and performance, which is perhaps the most important of them all.
Laying out clear expectations, vision and strategy is the first step towards meeting objectives. This ensures that the entire team is working in the same direction, towards a shared goal which is well defined and clearly understood by all: this dramatically increases the chances of success and encourages collaboration within the team.
Collaboration between team members across the globe was a challenge that has now been bridged by technology, the same technology has made it much more simpler for employees to work closely together and overcome challenges, find solutions to complex problems and help each other to meet deadlines: this strategy should actively be encouraged in order to meet objectives within a given deadline.
The power of traditional one-to-ones and regular meetings had been time tested and have a great record when it comes to tracking progress efficiently. Besides building rapport, having regular conversations with each team member separately can bring to light individual challenges and gaps that are often missed in a team meeting.
These individual conversations have also proved to be an effective strategy in keeping the employees motivated and dedicated to timely completion of objectives.
Feedback & Recognition
Both physical and remote employees cherish their personal development and yet constructive feedback is often something that is overlooked when it comes to virtual employees: this a missed opportunity which is crucial in keeping individuals motivated.
Employees who exceed expectations should be rewarded in similar ways as the physical employees, in order to keep the parity of equality. Having a monetary bonus structure is surprisingly cheap and can increase productivity significantly with minimum effort.
As Anne Mulcahy once said “Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.”
Here at Invedus we are happy to assist you round the clock, please send you questions and queries at INFO@INVEDUS.COM